Shipping Policy

RETURN OF GOODS

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

VIA GOFFREDO MAMELI 46
MILAN, MI, ITALY 20129

We cannot be held responsible for goods damaged or lost during return shipping. We therefore recommend an insured and traceable mail service. We are unable to issue a refund without actual receipt of the goods or proof of return delivery received.

GIFTS

If the merchandise was marked as a gift at the time of purchase and then shipped directly to you, you will receive a gift credit for the value of your return. Once we receive the returned product, a gift voucher will be sent to you.

If the goods were not marked as a gift at the time of purchase, or if the gift giver had the order shipped to you to give to you at a later time, we will be happy to issue a refund to the gift giver.

CONTACT US

If you have any questions about our shipping policy, please contact us
by sending us an email: nicola@vicoloviamameli.com